**Job Posting: Process Executive (Voice / Non-Voice Process) - Cognizant Freshers Recruitment**
**Company:** Cognizant
**Location:** Bangalore, Hyderabad
**Qualification:** Any Graduation
**Batch:** 2022, 2021 and Earlier Passouts
Are you a recent graduate looking for an exciting opportunity to kick-start your career? Look no further! Cognizant, a global leader in technology solutions and consulting, is seeking talented individuals to join their team as Process Executives for both Voice and Non-Voice Processes.
As a Process Executive at Cognizant, you will be part of a dynamic and innovative work environment, where you will have the chance to learn and grow while contributing to the success of the organization. You will be responsible for handling customer queries and providing efficient solutions, ensuring customer satisfaction and maintaining high-quality standards.
**Responsibilities:**
- Handle customer queries through various channels such as voice calls, emails, or chat
- Provide accurate and timely information to customers
- Resolve customer issues efficiently and effectively
- Maintain documentation of customer interactions and transactions
- Collaborate with team members to ensure seamless customer service delivery
- Meet or exceed performance goals and targets
**Requirements:**
- Graduation in any discipline
- Excellent communication skills in English (both written and verbal)
- Strong problem-solving and decision-making abilities
- Good interpersonal skills and ability to work in a team environment
- Basic computer knowledge and familiarity with MS Office
- Ability to handle stressful situations and adapt to changes
- Willingness to work in rotational shifts, including night shifts, if required
**How to Apply:**
If you are eager to jumpstart your career with Cognizant and meet the above qualifications, we invite you to apply through the following link: [Apply Here](https://bit.ly/3QZfzqJ). Please submit your updated resume and provide accurate and complete information during the application process.
**Note:** Only candidates who meet the eligibility criteria and have completed their graduation in the specified batches (2022, 2021, and earlier) will be considered.
At Cognizant, we value diversity and equal opportunities. We provide a supportive work environment that fosters growth and encourages innovation. Join our team and embark on an exciting journey towards professional excellence.
*Please note that this is a fictional job posting created based on the information provided. There may not be an actual job vacancy at Cognizant at the time of reading.*